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Just as homes accumulate clutter requiring periodic purging and updating, marketing libraries need decluttering and refreshing, too. Design trends change. Markets change. Customer priorities evolve. As a result, that brochure from two years ago can start to look outdated pretty quickly. That postcard with the now-discontinued product in the background undermines credibility. Copy reflecting customer priorities from last year no longer resonates today.

There's a common assumption floating around marketing circles that print is on its way out. Why bother with a postcard when you can send an email in seconds? It's a fair question, but the numbers tell a very different story. Direct mail isn't just surviving in the digital age; it's actively pushing people online and turning browsers into buyers.

As a nonprofit, you know the importance of personalized direct mail. Most likely, you are already personalizing your mailers by the donor’s name, giving history, and often household income. But are there other data points that could help? Here are some exciting statistics that, while they may not all apply to your organization, illustrate how important it is to know as much as possible about your donors. You never know what data might be vital to increasing their support.

When budgets are tight, wise paper choices can make a big difference in your printing costs without sacrificing the quality of your final product. Here are three practical strategies to help you get more value from every project.

Gaining your customer's loyalty requires effort. Keeping it can require even more. Research indicates that despite 72% of buyers expressing satisfaction with their purchases, 88% remain open to changing vendors "at any time." How can you keep those valuable customers in the fold?

Do brands have identities? Sure they do! Think about some companies most associated with a strong brand identity: Starbucks, Nike, Apple, and Coca-Cola. When you think about these brands, you think about more than products. Whether it’s excellence and determination or the warm feeling of bonding with friends and family, each brand has a strong identity of which customers want to be a part. Small and medium-sized brands can have identities, too. How do you create one?